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WhatsApp AI agent

WhatsApp AI Agent for Technicians

Hallodesk answers WhatsApp messages from your clients instantly — day and night. The agent qualifies job requests, collects damage photos, and schedules technician visits. Complex estimates are routed to your staff.

✓ Responds in seconds
✓ Knows your business
✓ Live forwarding to you
WhatsApp AI Agent Mockup Screenshot
How it works

How the WhatsApp AI agent processes messages

When a customer writes on WhatsApp, Hallodesk reads the message immediately, compares it with your company information and responds - in seconds, around the clock.

The everyday

On-site jobs — office work gets neglected

Typical trade business communication problems:

No phone access on jobs

You are busy on-site and cannot pick up calls from new clients.

Vague job details

Clients leave messages like "heating broken" without specifying model, location, or photos.

After-hours inquiries

Clients message you at night or on weekends for routine repair quotes.

The solution

A WhatsApp agent who knows your company

Trained on your service areas, job pricing, and technician schedules — and knows when to pass to a human.

Instant 24/7 responses

Zero wait times for your clients — the agent replies around the clock.

Knows your business

Trained on your services, areas, and FAQs to reply precisely in your brand voice.

Live forwarding to you

If a customer wants to speak to a technician, the agent forwards the chat directly to you.

Schedule inspections

The agent schedules site visits and inspections directly in your calendar.

Photo attachments

Clients can send photos of issues, which the agent stores directly in the dashboard.

GDPR & privacy compliance

All data processing is hosted on German servers, ensuring full compliance with European regulations.

Setup

Ready in 4 steps — keep your existing phone number

No technical setup needed. We handle the complete setup for your trade business.

01

Business knowledge setup

We feed the agent with business details — services, rates, service areas, and FAQs.

02

Official API integration

We link the agent with your current office phone number.

03

AI takes over

The agent answers customer messages on WhatsApp automatically 24/7.

04

Live handoff

Emergency jobs or custom quotes are immediately forwarded to you.

Reviews

What our customers say about Hallodesk

We value genuine feedback. Visit our reviews page to read customer experiences or submit your own review.

FAQ

Technician WhatsApp Agent FAQ

How does the AI qualify job requests?

The agent asks clients for their address, problem description, and prompts them to send photos.

Can clients upload photos of damage?

Yes, clients can attach photos in WhatsApp, which are saved directly to your dashboard.

What happens with emergencies?

The AI detects critical terms and advises clients to call your emergency number immediately.

Can it sync with our scheduling software?

Yes, we can sync requests to common ERP and scheduling software via webhook APIs.

Do we need a new phone number?

No, we register your current business phone number for the official API.

Are there setup fees?

No, setup and system training are included in all packages.

Free demo

See the WhatsApp AI agent live

30 minutes, free of charge and without obligation. We will show you how the agent works for your company.

Book a demo now
Trade Services 2.0

Get complete job files on your phone — skip the office paperwork

As a contractor or technician, you are mostly busy on-site. Managing phone calls or emails during the day is difficult. A WhatsApp AI agent handles the front office work, gathering all job details automatically.

The agent collects details, verifies the location, and requests photos of the damage. This gives you all the details you need to prepare quotes, without time-consuming follow-up calls.

Compliance is fully met using the official WhatsApp Business API. You can focus on the job site while the AI manages customer requests and prepares new assignments.

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