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AI phone assistant

AI Receptionist for Technicians

Answers calls, books appointments and recall checks directly into your calendar - 24/7 and GDPR compliant.

✓ Recall & appointments in the calendar

AI telephone assistant for companies — can also be reached during appointment

The intelligent AI telephone assistant for companies accepts calls from your practice, books appointments and recall checks directly into your calendar and looks after international customers in their own language - 24/7, without your team having to answer the phone.

Everyday practice

The phone rings - while you are working on-site

Every missed call is potentially a missed customer. Classic problems in companies:

Calls during appointment

The team is tied to their chairs - incoming calls end up on hold or are not answered at all.

Language barriers

International customers call, but no one on the team speaks their language - misunderstandings and missed appointments result.

Recall & control appointments

Semi-annual checks and Recall calls tie up valuable administration time - manually, every week.

The solution

Hallodesk takes over the day-to-day technical service telephone work

Specifically configured to meet the needs of dental and medical practices.

Book appointments & appointments

Hallodesk books, postpones and confirms appointments directly in your business calendar - including recall checks, without any additional effort for your team.

Recognize support issues

Urgent concerns such as severe pain or accidents are identified and immediately escalated to your practice — instead of just making a regular appointment.

Multilingual customers

Automatic language recognition — Hallodesk responds in German, English, Turkish, Arabic and over 10 other languages.

Daily reports

Each conversation is summarized and sent daily via email to your practice management. Full overview, without additional effort.

GDPR compliant

All data is processed in Germany - completely GDPR compliant and in accordance with the special requirements for safety and customer data Art. 9 GDPR.

Furnishings

Ready to go in 4 steps — without any IT effort

No technical knowledge required. We set everything up to suit your practice.

01

Onboarding

We record consultation hours, specialty, recall intervals and common customer questions from your practice.

02

Call forwarding

Your existing practice number forwards calls to Hallodesk - no new number, no hardware.

03

AI takes over

Hallodesk accepts calls, books appointments & appointments in your calendar and recognizes support issues.

04

You stay informed

Daily reports via email, support issues are immediately escalated to your practice.

Languages

For practices with international customers

Automatic speech recognition — no keypress, no switching. Hallodesk responds immediately in the correct language.

German
English
Turkçe
العربية
French
Spanish
Italiano
Polski
Russian
+ 5 more
Reviews

What our customers say about Hallodesk

We value genuine feedback. Visit our reviews page to read customer experiences or submit your own review.

Frequently asked questions

Questions from service companies

Can the AI ​​phone assistant answer calls during appointment?

Yes. Hallodesk automatically handles incoming calls while your team handles them. Customers can book appointments, ask questions or request prescriptions without anyone having to answer the phone.

Does the AI ​​phone assistant detect dental support issues?

Yes. Hallodesk recognizes urgent concerns (e.g. severe pain, accidents) based on the caller's description and immediately escalates them to your practice instead of just booking a regular appointment.

Does the AI ​​phone assistant support multilingual customers?

Yes. Hallodesk automatically recognizes the caller's language and responds in German, English, Turkish, Arabic and over 10 other languages ​​- ideal for practices with international customers.

Can recall and check-up appointments be automated using the AI ​​telephone assistant?

Hallodesk can accept incoming bookings and enter suitable control appointments directly into your business calendar.

Is the AI ​​telephone assistant GDPR compliant for customer data?

Yes. We pay great attention to data protection: All data is processed in Germany, in accordance with the GDPR and the special requirements for the processing of health data.

Is this a booking system or an AI telephone assistant?

Both. Hallodesk works as an AI telephone assistant for incoming calls AND as a booking system for check-up appointments - both run on the same business calendar.

Free demo

See Hallodesk live for your practice

30 minutes, free of charge and without obligation. We'll show you how Hallodesk handles calls for your office.

Book a demo now
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