Hallodesk answers WhatsApp messages from your customers immediately — day and night. The agent knows your company exactly: services, prices, opening times and frequently asked questions. If a customer would prefer to speak to a human, the agent will forward the conversation directly to your personal number.
When a customer writes on WhatsApp, Hallodesk reads the message immediately, compares it with your company information and responds - in seconds, around the clock.
Typical problems surrounding WhatsApp communication:
Inquiries remain unanswered for hours - customers turn to the competition.
Customers expect immediate answers - even in the evenings, on weekends and on vacation.
Opening times, prices, location - repetitive questions cost time that customers don't have on site.
Trained on your services, prices and FAQs — and knows when to involve you.
No waiting time for your customers — the agent responds around the clock, even at night and on weekends.
Trained on services, prices, opening times and frequently asked questions - precise answers in your tone.
If a customer wants to speak to a human, the agent forwards the conversation directly to your personal WhatsApp or telephone number.
The agent can book appointments directly in your calendar and take simple orders.
Automatic language recognition — the agent responds in German, English and over 10 other languages.
All data is processed in Germany - we comply with the requirements of European data protection laws.
No technical knowledge required. We set everything up to suit your company.
We feed the agent information about your company — services, prices, FAQs.
Link to your existing WhatsApp business number - no new number required.
The agent answers customer messages automatically, 24/7.
Complex requests are forwarded directly to your personal number.
“Customers write to us even at night — the agent responds immediately and forwards urgent cases directly to my cell phone.”
"The agent answers the most common questions about prices and opening times completely independently. I easily save an hour every day."
The agent is connected to your WhatsApp business number and answers incoming messages automatically, 24 hours a day, 7 days a week.
Yes. We train the agent on your services, prices, opening times and frequently asked questions so that they respond accurately and in your tone.
The agent automatically recognizes this request and forwards the conversation directly to your personal WhatsApp or telephone number.
Yes. All data is processed in Germany and we consistently align our processes with European data protection laws.
Yes. The agent can book appointments directly in your calendar and accept simple orders or reservation requests.
The setup usually takes 48 hours - your existing WhatsApp business number will be retained.
30 minutes, free of charge and without obligation. We will show you how the agent works for your company.
Book a demo nowWhatsApp is the most popular messaging channel in Europe. Today, customers expect quick responses from businesses on the platforms they use every day. With the Hallodesk WhatsApp AI agent, you can automate this customer care channel completely — providing instant replies 24/7 while remaining fully GDPR-compliant.
Our AI chat agent answers product questions, provides menus or service sheets, and guides customers through the entire booking process. Because we connect via the official WhatsApp Business API, your account is secure, professional, and eligible for a verified green badge (subject to WhatsApp approval).
If a customer has a complex request that the AI cannot handle, the chat is automatically transferred to your team's central inbox. This ensures a human touch when needed, while reducing daily routine message volume by up to 80%, saving time and boosting customer satisfaction with instant response times.
Deutsche Version