What Does It Cost to Answer Your Phone?
Whether you pick up yourself, hire someone, or use a service — answering calls has a real cost. This calculator shows you exactly how much, and how Hallodesk compares.
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What about calls you're missing? Calculate your missed call cost →The true cost of phone calls for small businesses
Phone calls seem free. The phone rings, you pick up, you talk. But that time has a price, and for small business owners, it's usually higher than they think.
When you answer calls yourself, you're not doing the work you're paid for. A lawyer billing €120 per hour who spends 45 minutes on the phone per day is spending over €1,700 per month in opportunity cost. That's money not earned, not billed, not recovered.
Hallodesk handles every incoming call, qualifies leads, and answers routine questions — 24/7, without interruption, without sick days. You pay only for actual conversation minutes at our transparent flat rate.
How are costs calculated?
- You (opportunity cost): Industry-standard hourly rate × hours per month on the phone.
- Receptionist: Pro-rated staff costs based on required phone minutes (€0.30/min).
- Answering service: Typical per-minute rates for professional services (€0.625/min).
- Hallodesk: Based on your usage — Basic (€9.99, 30 min), Pro (€24.99, 100 min), Business (€59.99, 250 min) + €0.19/min overage.
Is Hallodesk GDPR-compliant?
Yes. All data is processed exclusively in Germany, fully GDPR-compliant.
Can Hallodesk book appointments?
Yes. Hallodesk integrates with Google Calendar, Cal.com and other systems, booking appointments directly into your calendar.
What happens during call spikes?
Hallodesk scales automatically and answers all calls simultaneously — no busy signal, no hold time.
Is there a minimum contract?
No. Hallodesk is billed monthly with no hidden fees or minimum commitment.